First class company: product, service, and honesty. We used them when we remodeled our house and again when our landscaper broke our window. The owner Dave and his staff are personable, responsive, smart, and fair. The two men that came to fix the glass during covid time were very professional, competent, and handled my kids playing in the yard with ease. This is the type of company all businesses should strive to be and I would recommend them without hesitation.

The team at Palo Alto Glass went above and beyond. We just wrapped up replacing all of our single pane windows and sliding doors with dual pane. Kim was great with scheduling and communication throughout the project, esp working around some surprise work that popped up. The crew was friendly, in particular Mo, who has an eye for details and insisted on re-installing a door because he wasn't happy with the finish. We appreciated the team's efforts even after the job was complete. Dave tested out some aftermarket products to try and help us with a site specific issue - totally unexpected!

Ordered several panes of glass for work to use as light boards. Sapphire glass is something we've never worked with. Palo Alto Glass was very helpful by providing a bottle of cleaning fluid for this type of glass and gave us some suggestions on how to clean it. The ordering process was very easy. And the orders were completed quicker than we expected. There was a tiny hiccup on one order, but they rectified it quickly and professionally. We had one set delivered. It was on time and well packaged for safety and prevention from scratching. We picked up the other order and the staff was incredibly helpful and friendly in getting the large glass into my van. This whole process from start to finish could not have gone better.

Over the last 23 years, we have used Palo Alto Glass for 3 major projects: our home renovation, an addition, and large cottage next to our home. We live in an Eichler and have 20 sliding glass doors and many floor to ceiling windows. And over the years, they have done an excellent job. About 7 years after installation, 2 of the doors developed a problem where the seal or spacer between the double panes sagged. Although the doors were functioning normally, they offered to replace them, and again, they did a beautiful job. I highly recommend Palo Alto Glass. They do a very good job on the initial installation and show great integrity supporting their work years later.